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Terms of service

TERMS OF SERVICE

Effective Date: December 27, 2025

These Terms of Service (the "Terms") govern your access to and use of all websites, services, mobile applications, software, content, and related products (collectively, the "Services") owned, controlled, or offered by Leal Boutique ("Leal Boutique," "we," "us," or "our"). By downloading, accessing, browsing, or using the Services, you ("you" or "your") agree to be bound by these Terms.

In addition to these Terms, your use of the Services is governed by our Privacy Policy and any additional rules, terms, or guidelines displayed on our website or in connection with specific Services or features. The Privacy Policy and any additional terms are incorporated by reference into these Terms.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SERVICES. BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICES.

IMPORTANT ARBITRATION NOTICE

EXCEPT IF YOU OPT OUT AND EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND LEAL BOUTIQUE WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

AGE REQUIREMENTS

The Services are available only to individuals who are at least 18 years of age. If you are under 18, or under the legal age of majority in your jurisdiction, you must review these Terms with a parent or guardian to ensure both you and your parent or guardian understand and agree to them. Your parent or guardian must accept these Terms on your behalf and assume full responsibility for your use of the Services, including all financial charges and legal liability. If you are under 13 years of age, you are not authorized to use the Services.

MODIFICATIONS TO TERMS AND SERVICES

We reserve the right to modify these Terms at any time without prior notice. If we make changes, we will update this page and specify the new effective date at the top. Your continued use of the Services after any modifications constitutes your acceptance of the updated Terms. We recommend checking this page periodically to stay informed of any changes. If you do not agree to the modified Terms, you must stop using the Services.

We also reserve the right to modify, suspend, or discontinue any or all Services at any time, either temporarily or permanently, without notice. This includes changes to content, features, hours of availability, and technical requirements. If we discontinue any Services, your license to use those Services will automatically terminate. We are not required to provide refunds, credits, or other compensation for discontinued Services.

YOUR ACCOUNT

To access certain features of the Services, you may need to create an account ("Account"). During registration, you will be asked to provide information such as your name, address, phone number, and email address. By creating an Account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your Account information to keep it accurate
  • Keep your password and Account credentials confidential
  • Monitor all activity under your Account
  • Accept responsibility for all activities that occur under your Account, including financial charges and legal liability (except for security breaches caused by us)

We reserve the right to reject, suspend, or terminate your Account at any time for any reason, without liability.

The person who creates the Account (the "Account Owner") is the contracting party under these Terms and is authorized to use the Account we provide. If you are creating an Account on behalf of your employer, your employer is the Account Owner, and you represent that you have authority to bind your employer to these Terms.

As the Account Owner, you are solely responsible for complying with these Terms. Your Account is non-transferable. You must immediately notify us of any unauthorized use of your Account or any other security breach.

By registering and providing your contact information, you consent to receiving communications from us by telephone, email, or SMS regarding your use of the Services. These communications may include content of a commercial nature. You may opt out of marketing communications at any time by notifying us in writing at shopleal@lealboutique.com.

PROHIBITED ACTIVITIES

You agree not to engage in any of the following prohibited activities:

  • Copying, distributing, or disclosing any part of the Services except as expressly permitted
  • Using automated systems (robots, spiders, scrapers, etc.) to access the Services
  • Transmitting spam, chain letters, phishing attempts, or other unsolicited communications
  • Interfering with or attempting to compromise the security or integrity of the Services
  • Violating any applicable laws, regulations, or ordinances
  • Uploading viruses, malware, or other harmful code
  • Infringing on our intellectual property rights or the rights of others
  • Impersonating another person or entity, or misrepresenting your identity or affiliation
  • Harassing, threatening, defaming, or otherwise violating the rights of other users or our staff
  • Bypassing security measures or restrictions we implement
  • Attempting to access unauthorized accounts or collect personal information of others
  • Using the Services in any manner that infringes the rights of third parties
  • Encouraging or enabling others to engage in any of the above activities

We reserve the right to refuse service to anyone for any reason at any time. Violation of these Terms will result in immediate termination of your access to the Services.

PURCHASES AND PAYMENTS

Product Information

We strive to provide accurate product descriptions, images, and pricing information. However, we do not guarantee that all information is error-free or current. We reserve the right to correct errors and update information at any time without prior notice.

Order Acceptance

When you place an order, you are making an offer to purchase our products. We reserve the right to accept or decline any order for any reason, including:

  • Product availability
  • Pricing or product information errors
  • Suspected fraudulent activity
  • Shipping restrictions

Payment Processing

We accept major credit cards, Apple Pay, and PayPal. All payments are processed securely. By providing payment information, you represent and warrant that:

  • You are authorized to use the payment method provided
  • The information you provide is accurate and complete
  • Charges will be honored by your payment provider

Payment processing services are provided by Stripe and are subject to the Stripe Connected Account Agreement and Stripe Terms of Service. By using our Services, you agree to be bound by Stripe's terms. You authorize us to share your information and transaction data with Stripe to enable payment processing.

Billing

To prevent fraud, we or our payment processor may place a temporary authorization charge on your payment account before activating your order, which will be promptly refunded. We will verify that sufficient funds are available before processing your Transaction.

If we make a billing error, you must notify us within 60 days of the error appearing on your statement. We will investigate and correct confirmed errors within 60 days. If you do not notify us within 60 days, we are not liable for losses resulting from the error.

All prices are in U.S. dollars and exclude applicable taxes. Taxes will be calculated based on your billing address at the time of purchase. You are responsible for paying all reasonable costs we incur to collect past-due amounts, including attorney's fees and legal costs.

GIFT CARDS

Gift cards issued by Leal Boutique:

  • Can be redeemed both online and in-store
  • Have no expiration date
  • Cannot be redeemed for cash except where required by law
  • Cannot be replaced if lost or stolen
  • May be subject to verification for security purposes

INTELLECTUAL PROPERTY RIGHTS

License to Use Services

Subject to these Terms, you are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services. We may terminate this license at any time for any reason.

All materials on the Services, including software, images, text, graphics, logos, trademarks, service marks, copyrights, and other intellectual property (the "Content"), are the exclusive property of Leal Boutique or our licensors. Nothing in these Terms grants you any license or rights to our intellectual property except as expressly stated. You may not sell, license, rent, modify, distribute, publicly display, publicly perform, publish, adapt, edit, or create derivative works from any Content.

For purposes of these Terms, "Intellectual Property Rights" includes all patents, copyrights, trademarks, trade secrets, moral rights, rights of publicity, and other intellectual property rights under any applicable law.

USER CONTENT

"User Content" means any data, text, graphics, photos, information, or other materials that you post, upload, publish, submit, or transmit through the Services.

By making User Content available through the Services, you grant us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license (with the right to sublicense) to use, copy, modify, distribute, display, perform, transmit, and otherwise exploit such User Content. We do not claim ownership of your User Content, and nothing in these Terms restricts your rights to use your own content.

You are solely responsible for all User Content you submit. We assume no liability for User Content posted by you or third parties. You represent and warrant that:

  • You own all rights to your User Content or have obtained all necessary licenses and consents
  • Your User Content does not infringe third-party intellectual property rights or violate applicable laws
  • All information you provide is truthful and accurate

You agree not to post User Content that is abusive, threatening, defamatory, obscene, vulgar, offensive, or otherwise in violation of these Terms. We may, but are not obligated to, monitor, edit, or remove User Content that we determine is unlawful, offensive, or violates these Terms.

Following termination of your Account, we reserve the right to delete all your data, including User Content, in the normal course of operation. Your data cannot be recovered once your Account is cancelled.

THIRD-PARTY SERVICES AND LINKS

Social Media Integration

You may link your Account with third-party services such as Facebook ("Third-Party Accounts"). By linking accounts, you represent that you are entitled to provide login credentials and grant us access without breaching any third-party terms. You understand that we may access and store content from your Third-Party Account and may submit information to your Third-Party Account.

Your relationship with third-party service providers is governed solely by your agreements with those providers. We are not responsible for third-party content or services.

Third-Party Links

Our Services may contain links to third-party websites or platforms. We are not responsible for examining or evaluating the content, accuracy, or practices of third-party sites. We do not warrant or assume liability for third-party materials, products, or services. Review third-party policies carefully before engaging in any transactions. Direct complaints or questions about third-party products to the third party.

COMMENTS AND FEEDBACK

If you send us creative ideas, suggestions, proposals, feedback, or other materials ("Submissions"), whether at our request or voluntarily, you agree that we may use such Submissions without restriction. We are under no obligation to:

  • Maintain Submissions in confidence
  • Pay compensation for Submissions
  • Respond to Submissions

DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

  • The Services will meet your requirements
  • The Services will be available, uninterrupted, or secure
  • The Services will be error-free or that defects will be corrected
  • The Services are free of viruses or harmful components

Any content downloaded through the Services is at your own risk. You are solely responsible for any damage to your system or loss of data.

We do not endorse, guarantee, or assume responsibility for third-party products or services advertised through our Services.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING FROM:

  • Your use of or inability to use the Services
  • Errors, mistakes, or inaccuracies in content
  • Personal injury or property damage resulting from your access to the Services
  • Unauthorized access to our servers or personal information
  • Interruption or cessation of the Services
  • Viruses or malicious code transmitted through the Services
  • Errors or omissions in content

IN NO EVENT SHALL OUR LIABILITY EXCEED $1,000.

This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damages.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Leal Boutique and its affiliates, officers, directors, employees, contractors, agents, and licensors from any claims, damages, losses, liabilities, costs, or expenses (including attorney's fees) arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property, privacy, or publicity rights
  • Your violation of any applicable laws
  • Unauthorized use of your Account
  • Any false or misleading User Content you submit

DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) NOTICE

If you believe your copyrighted work has been infringed through the Services, please notify us in writing with the following information:

  • An electronic or physical signature of the copyright owner or authorized agent
  • Identification of the copyrighted work being infringed
  • Identification of the infringing material and its location on the Services
  • Your contact information (address, phone number, email)
  • A statement that you have a good faith belief the use is unauthorized
  • A statement, made under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the copyright owner

Send DMCA notices to: shopleal@lealboutique.com

ARBITRATION

Agreement to Arbitrate

Except for disputes relating to intellectual property rights (trademarks, copyrights, patents, trade secrets) and except if you opt out, you agree that all disputes between you and Leal Boutique will be resolved by binding, individual arbitration under the American Arbitration Association's rules for consumer disputes. You and Leal Boutique expressly waive the right to a jury trial.

As an alternative, you may bring claims in small claims court if permitted by that court's rules.

Class Action Waiver

You may only bring claims on your own behalf. Neither you nor Leal Boutique may participate in class actions, class-wide arbitrations, private attorney general actions, or consolidated claims involving another person's account.

Arbitration Procedures

The arbitration will be governed by the Federal Arbitration Act. If the American Arbitration Association is unwilling or unable to set a hearing within 160 days, either party may elect to have the arbitration administered by Judicial Arbitration and Mediation Services.

The arbitrator may not award damages or remedies that conflict with these Terms. Judgment on the arbitrator's award may be entered in any court with jurisdiction.

Opt-Out

You may opt out of this arbitration agreement by notifying us in writing within 30 days of first becoming subject to these Terms. Send your opt-out notice to:

Leal Boutique
2128 Arlington Ave.
Columbus, Ohio 43221

Include your name, address, email address, and a clear statement that you wish to opt out of the arbitration agreement.

If you opt out, neither you nor Leal Boutique can require the other to participate in arbitration.

Limitation on Claims

Any claim must be filed within one year after it arose; otherwise, your claim is permanently barred.

This arbitration agreement survives termination of your relationship with Leal Boutique.

TERMINATION

Either party may terminate these Terms at any time for any reason. You may cancel your Account and the Services by using available features or by sending written notice to shopleal@lealboutique.com. After cancellation, you will no longer have access to your Account or any information through the Services.

Provisions intended to survive termination (including disclaimers, limitations of liability, indemnification, and arbitration) will continue to apply after termination.

GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles.

For disputes not subject to arbitration (or if you opt out), you agree that any legal action or proceeding will be brought exclusively in a court of competent jurisdiction in Columbus, Ohio, and you consent to the personal and exclusive jurisdiction of such courts.

SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect. We will attempt to give effect to the parties' intentions as reflected in the invalid provision.

ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any additional policies or rules posted on our website, constitute the entire agreement between you and Leal Boutique regarding the Services. These Terms supersede all prior agreements, communications, and proposals between you and us.

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Headings are for convenience only and do not affect the interpretation of these Terms.

CONTACT US

If you have questions about these Terms of Service, please contact us:

Email: shopleal@lealboutique.com
Phone: 614-488-6400
Mail: Leal Boutique, 2128 Arlington Ave., Columbus, Ohio 43221

Accessibility

We're committed to ensuring our website is accessible to all. If you encounter any accessibility barriers, please contact us at shopleal@lealboutique.com or 614-488-6400.